Shipping Instructions

Please do not remove the original from it’s frame or mounting. This can damage the image. If the photo is covered by glass then wrap with bubble wrap and mail in a cardboard box. FedEx standard boxes are usually a good option. If the photo is loose then cover with ordinary kitchen parchment paper, place [...]

Are there any other costs?

Your final quote will include the restoration cost, interactions with one of our restoration specialists to fine tune the image, printing of your required images, a digital copy of the restored image (extra cost if requested) plus packaging and shipping of the original and the restored images. Provided you are not deviating from your original [...]

How do you determine the cost of the restoration?

The cost is a function of the time that our restoration specialists invest in your photograph.  Before you send us your original, based on the image that you have provided and the size of the original we will provide you with an initial estimated cost.  Once we have the original in our studio we will [...]

How long does the restoration process take?

Restoring a photograph to it’s original glory is a work of art and should not be rushed.  We are very proud of our work.  The process will depend on the size of the original image, the amount of damage and the overall complexity of the restoration.  Normally we can get you a proof of the [...]

How safe is it to send you my original photograph?

We request that you send us the original, preferably via Fedex or UPS, as that you will be able to track it all the way to our doorstep.  Advanced Photo & Imaging is not a big, automated processing facility and each image we receive is handled with love and care as if it were our [...]

Why do you require us to send you the original image?

The quality of the final product is a function of the scan of the original image.  Before we begin the actual restoration we scan/photograph your original at a very high resolution.  This enables us to work on minute details of the restoration blending colors and shades to restore damage and remove blemishes. An office scanner [...]

How do you restore a photograph?

The original image is first scanned at an extremely high resolution. Then our restoration specialists use sophisticated computer software to manipulate the individual pixels that make up the image In order to repair the damage. The higher the resolution of the scan the better the result we achieve with a restoration.

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